Do you need a part for your collar?
Pet DeFence Service Parts Store
My current local customers have access to our self-service parts store when you need batteries and other service parts. The store is located inside "The UPS Store" at 6709 W 119th St, Overland Park, KS 66209 (Click on the address for a mapped view of our UPS Store location.) Their hours are 7:30 to 6:00 PM, Mon – Fri and 8:00 to 4:00 PM Sat. I do not control the hours. The hours may change seasonally, so you might call them to verify their closing time that day.
When you arrive at the counter inform the clerk that you “need service parts for Pet DeFence”. The clerk will set a box of parts on the counter for you. Inside the box you should find the part(s) and batteries you need.
You will find each part priced separately. Please add up your purchases and leave a check in the zippered check pouch. But, please be aware ... THERE ARE NO FREE PARTS. This is an "Honor System". (I trust my customers because they trust me.) After you finish writing your check, please let the UPS Store personnel know you are done.
Other parts you will find there include: Batteries, Battery Holders, Battery Doors, Battery Caps, Nylon Replacement Collars/Straps, Contact points (Short, Long and Spring) and Contact Point Retainers (NOT RECEIVERS). However, if you need a new or replacement receiver, transmitter or lightning protector, please call me to make an arrangement.
While you are there, consider shipping a package, making copies or rent a mail box. They are really nice people.
Do you need a new receiver?
Please call me for this. We wish to insure you get the correct frequency receiver. In order for this to happen, we must talk first.
Pet Stop Battery Help
Your Pet Stop receiver requires two batteries
Other places you might find 1/3N batteries:
Battery stores such as: Batteries Plus and Interstate Batteries
If you purchase batteries from sources other than Pet DeFence, we do not warrant that you have the correct battery or how long they might last. If batteries from other sources die early, or damage your collar, please consider purchasing your future batteries from us. My customers tell me that our batteries last longer and therefore cost less in the long run.